1. Data We Collect

We collect information to operate the app, provide its features, and improve your experience:

• User Data: Shift schedules, incident reports, clinical notes.
• Device Data: IP, OS, usage statistics.
• Location: Only if you allow, for timestamp accuracy.

2. How We Use Your Data

• Provide and maintain services.
• Improve user experience & personalize features.
• Provide analytics and app insights.
• Maintain security, prevent misuse, and meet legal or regulatory obligations.

3. Data Storage & Security

• We use encryption, secure servers, and strict access controls to protect your data.
• Data is stored on a secure server with encryption, located in France, or on trusted cloud providers. The hosting location may change in the future as our infrastructure evolves.
• Data is retained only as long as necessary to provide our services and meet legal requirements.
• While we use industry-standard safeguards, no method of transmission or storage is completely secure.
• You may request deletion of your data at any time (see Your Rights).

4. GDPR & Compliance

• We comply with the UK GDPR, EU GDPR, and other applicable privacy laws.
• Users have the right to access, update, correct, or delete their personal data.
• Where applicable, you may also request a copy of your data (data portability) or object to certain processing.
• We respond to all privacy-related requests as required by law.

5. Data Sharing

• Your data is never sold.
• We only share your data with trusted service providers to operate the app, maintain servers, and provide analytics. These providers may be located outside your country.
• We may disclose your data to legal authorities if required by law or to protect our rights.

6. Your Rights

• You can access, update, correct, or request deletion of your personal data at any time.
• You can also request a copy of your data (data portability) or object to certain processing where applicable.
• To exercise these rights, please contact us directly via email (see Contact Us).
• We will respond to all requests in accordance with applicable privacy laws.

7. Changes to This Policy

• We may update this privacy policy from time to time to reflect changes to our practices, legal requirements, or app features.
• When we make significant updates, we will notify you via the app or by email if you have provided one.
• Please review this page regularly to stay informed about how we protect your data.
• Last updated: September 17, 2025.

8. Contact Us

• If you have any questions about this privacy policy or wish to exercise your rights (access, update, deletion, data portability, or objection), please contact us via email: shifthappensukbusiness@gmail.com
• We will respond to all inquiries in accordance with applicable privacy laws.